Shipping Policy

Thank You for choosing WHB Agro Business SDN BHD!
This Shipping Policy outlines our procedures for shipping, delivery, and related matters.

1. Shipping Methods
We offer standard and expedited shipping options for most orders. Shipping methods and delivery times may vary depending on your location and the items you order.

2. Order Processing Time
Orders are typically processed and shipped within (1 – 2  Business Days) of receipt, excluding weekends and holidays. However. Processing times may be longer during peak seasons or due to unexpected circumstances.

3. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and you location. Shipping costs will be displayed at checkout before you complete your purchase.

4. Delivery Timeline
Delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes 3-5 business days for domestic orders.

5. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to monitor the status of your shipment and estimate the delivery date.

6. Delivery Address
Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for orders that are delayed or lost due to incorrect or incomplete address information provided by the customer.

7. Shipping Restrictions
Some products may be subject to shipping restrictions due to their size, weight, or content. We reserve the right to refuse shipping or impose additional shipping fees for orders that fall under these restrictions.

8. Delivery Problems
If you encounter any problems with you delivery, such as delayed or missing shipments, please contact our customer service team immediately for assistance. We will work with our shipping partners to resolve the issue and ensure that you receive your order as soon as possible.

9. Contact Us
If you have any questions or concerns about there Terms and Conditions, please contact us at [email protected] or 019-981 9352 / 019-9169352 .